from
The Free On-line Dictionary of Computing (8 July 2008)
voice mail
phone mail
<messaging, business> Any system for sending, storing and
retrieving {audio} messages, like a telephone answering
machine.
A voice mailbox is typically associated with a telephone
number or extension. When the number is called and the line
is busy or not answered, the caller hears a message left by
the owner and is given instructions for leaving a message or
other available options, such as paging the individual or
being transferred to an operator. The owner of a mailbox can
change the outgoing message or listen to incoming messages
after entering a {PIN}. Members of a voice mail system can
generally forward or {broadcast} messages to other members'
boxes.
The experience of two people trying to reach other by
telephone but always reaching each other's voice mail is
referred to as "(tele)phone tag".
(1996-11-03)