Phonetastic

from The Free On-line Dictionary of Computing (8 July 2008)

Phonetastic

   <communications> A {CTI} product from {Callware}.  Phonetastic
   employs if-then rules and customer records to tell those
   receiving calls who is calling (based on {ANI} and {DNIS}) and
   to determine how the call should be routed, e.g. to a certain
   sales representative or to the general sales department;
   receive high-priority treatment; receive a fax-back, etc.

   (1996-12-08)