from
Jargon File (4.4.4, 14 Aug 2003)
PEBKAC
/peb'kak/
[Abbrev., "Problem Exists Between Keyboard And Chair"] Used by support
people, particularly at call centers and help desks. Not used with the
public. Denotes pilot error as the cause of the crash, especially
stupid errors that even a {luser} could figure out. Very derogatory.
Usage: "Did you ever figure out why that guy couldn't print?" "Yeah,
he kept cancelling the operation before it could finish. PEBKAC". See
also {ID10T}. Compare {pilot error}, {UBD}.